On this page you can find more details about the experience behind Byte Builder.
Demonstrated leadership abilities over a 29-year career in software development experience with 15 years of project leadership expertise. Solid background in software integration of both client and server based components. Software experience covers a gamut from device drivers to components and application development across multiple operating systems. Detailed knowledge of .NET, XML, SQL, ASP.NET and integration of these. High degree of debugging techniques and performance analysis. Worked in various industries including consumer electronics, application tools, document imaging and system software. Extensive knowledge of computer systems inside and out—including hardware, operating systems and software. Helped Quest Software grow from a company of 200 to one of over 1,800 during tenure. Helped Kaseya grow from a company of 100 to over 500 during tenure.
 Oct 2007 to Present |
| Directory of Engineering, Service Desk |
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Responsible for architecting and making market ready the new service desk module, which is an ITIL help desk application for problem reports. This was designed to be a highly extensible product, to allow customers to customize the definition, the lifecycle and automation of incident processing, and look of the service desk. Responsibilities extended far beyond the service desk, as my broad knowledge of XML, the .NET framework, and innovative design drove the entire design team to surpass expectations and produce a high quality product that would improve efficiency and exceed customer expectations.
This involved coding along with directing three employees and close involvement and providing leadership to many other employees. Heavily invested in making the development have a stronger basis on XML documents with the goal of minimizing the amount of coding necessary for other developers to build on the base system. Used an agile and rapid development process, with the product development going through three major redevelopments and test cycles during this time.
Technologies used included C#, XML, ASP.NET, JSON, and AJAX. Leveraged advanced SQL Server features such as functions, User Defined Functions, User Defined Types, Common Table Expressions and XML to get the maximum use of SQL Server. Architected the definition of UI components to be based on XML with embedded SQL.
Developed test tool to drive the XML messages that formed the basis of the communications. Developed alternate user interfaces in Flash to simplify the user interface and make the product easier to configure and use. This was intended for the end users of the product who were not necessarily technically oriented.
The product was so successful that Kaseya sales started to use the product to “get in the door”, and then finish the sale with the rest of the Kaseya system. Kaseya used the service desk itself for not only bug tracking (both internal and external) but also accounts receivable tracking and change management tracking. Professional services increased to perform service desk customization.
Results: Completed service desk implementation through several redesigns and delivered a competitive product that was a tremendously successful to the company. Invited to 2010 Kaseya President’s Club as a result of success.
Skills:.NET 3.5; .NET 4.0; .NET Remoting; ADO.NET; AJAX; Architecture; ASP; ASP.NET; C#; Flash; Javascript; JSON; SQL Server; SQL Server 2008; UML; Visual Studio 2010; Web Services; Windows 2003; Windows 7; Windows Server 2008; Windows XP; Writing; XML; XPath; |
 Jun 2007 to Present |
| Contractor |
| Continuation of work performed for MIC, but under a different project management
Skills:.NET 2.0; Architecture; ASP.NET; C#; UML; Visual Basic; Web Services; Windows 2003; Windows XP; Writing; XML; XPath; |
 Sep 2004 to Jun 2007 |
| Contractor |
| Developed ASP.NET based XML Web service for communication between motorcycle dealers and suppliers using industry standard specifications for XML, XML Schema, web services and STAR. Developed ASP.NET based testing system for assuring web service messages meet requirements using XPath and SQL Server by performing complex analysis of messages sent or responses received. Assisted with developing the concepts from the requirements stage through the design and implementation stages. Assisted adopters with implementation. Developed numerous prototypes to develop and prove some concepts. Wrote specification documents, design documents and test plans.
Skills:.NET 1.1; .NET 2.0; Architecture; ASP.NET; C#; SQL Server; UML; Visual Basic; Web Services; Windows XP; Writing; XML; XPath;
Developed web site for informational purposes available to the public at http://www.psp.mic.org/. Integrated the web site with the Community Server forums software for a common security model and integrated web site experience. Fixed the web site to operate according to expectations where 2 other developers failed.
Skills:.NET 2.0; ASP.NET; C#; Windows 2000;
Developed sample Windows Forms application to demonstrate technologies used in the PSP web service.
Results: Key participant in developing and promoting a new industry standard from specification through implementation
Skills:.NET 2.0; .NET Windows Forms; Visual Basic; Web Services; XML; |
 Mar 2004 to Aug 2004 |
| Sr Software Engineer |
| Developed several applications for a new .NET based product line running on embedded Lantronix devices. Developed a .NET remoting channel to facilitate remote procedure calls. Stabilized .NET translation technology, reworked and simplified much of the user interface for both the stand alone application and Visual Studio .NET plug-in.
Skills:.NET 1.1; C#; C++; Windows XP;
Developed web site to track revision requests for technical publications group.
Skills:.NET 1.1; ADO.NET; ASP.NET; C#; SQL Server; Windows 2000;
Fixed, maintained and enhanced a Windows Forms development tool that acted as an IDE to the core embedded device product running .NET programs. Developed Visual Studio .NET plugin to interface to the embedded device.
Results: product is significantly more stable than when I started.
Skills:.NET 1.1; .NET Windows Forms; Architecture; C#; Windows XP; |
 Jun 2003 to Present |
| President |
| Started company from the ground up. Developed prototype software in C# and .NET, with the client using Windows Forms and the server as a Windows service. Wrote the business plan, worked to raise capital and wrote the technical content for a patent.
Results: built and designed a .NET-based product for control of home theaters. Patent filed August 21, 2003, private placement memorandum completed on October 2, 2003.
Skills:.NET 1.1; .NET 2.0; .NET Remoting; .NET Windows Forms; ADO.NET; Architecture; ASP.NET; C#; C++; MFC; SQL Server; Windows 2003; Windows XP; XML;
Developed ASP.NET web site for http://www.defrenza.com. Took the old web site based on static pages to ASP.NET using master pages and a database to generate pages with dynamic photo content.
Skills:.NET 2.0; ASP.NET; C#; Windows 2003;
Developed ASP.NET web site for http://www.montessoriharbormesa.com. Took the old web site based on static pages to ASP.NET using master pages. Most pages use dynamic content with text retrieved from a database.
Skills:.NET 2.0; ADO.NET; ASP.NET; C#; Windows 2003;
Developed ASP.NET web site for http://www.delmarwest.com. The site does not have much information, because the business owner did not provide much information for sales purposes. Many forms use ASP.NET use controls to provide a consistent user interface and simplify the pages.
Skills:.NET 2.0; ADO.NET; ASP.NET; C#; Windows 2003; |
 Sep 2002 to Apr 2003 |
| Consultant - System Architect |
| Built and designed a .NET-based client/server product using C#, pending patent submission. The client uses Windows forms and the server is a Windows service, and ASP.NET for server administration. Organized concepts into a coherent product design. Researched components to make system work. Implemented product based on design. Worked with marketing manager to refine the user interface. Wrote documentation on the workings of the product.
Skills:.NET 1.1; .NET 2.0; .NET Remoting; .NET Windows Forms; ADO.NET; Architecture; ASP.NET; C#; SQL Server; Web Services; Windows 2000; Windows XP; Writing; |
 Oct 1998 to Jul 1992 |
| Architect / Technologist |
| Responsible to oversee the technical architecture and new development of the Vista Plus product. The server ran on HP/UX, Sun Solaris and IBM AIX and Windows NT. The server was originally written in C and I converted it to C++, and communicated with the client using a socket based RPC mechanism. The Unix server was originally written as a daemon, and I converted it to multithreaded service. Responsible for the design and technical content for a team of 35 engineers working on the product. Highly influential in hiring, firing and discipline of team members, and worked with VP of business unit and product management team to define and implement product content.
Skills:AIX; Architecture; C++; HP-UX; MFC; Solaris; Windows 2000; Windows NT 3.51;
Responsible for research into various technologies and their application to the product including software distribution via Microsoft System Management Server, Microsoft Exchange Server access to the Vista Plus database, initial research into Microsoft Management Console plug-in of the Vista Plus server and feasibility of Microsoft.NET architecture.
Skills:.NET 1.1; C#; SQL Server; Windows 2000; Windows XP; XML;
Redesigned product to be independent of the underlying database. The legacy product was based on a network database model, and I redesigned it to run on Oracle, SQL Server, and MySQL using plug-in modules.
Skills:AIX; Architecture; C++; DB2; HP-UX; Oracle; SQL Server; UML; Windows 2000; |
 Aug 1996 to Oct 1998 |
| Sr Consulting Engineer |
| Oversaw the architecture, design and implementation of a C++ OLE automation based document capture system using MFC with storage to both ODBC databases and FileNET image servers. Capture product had become stale, facing increased competition and a limited design. Researched competitors’ products and wrote engineering requirement document. Led the design team of 3 engineers to define the core architecture, using a scalable, extensible and distributed model. Wrote design documents and implemented the core engine on which the storage model was based, and assigned research and documentation tasks to other architecture team members.
Skills:AIX; Architecture; C++; HP-UX; MFC; Windows 2000; Windows NT 3.1; Windows NT 3.51; Writing; |
| Consulting Engineer |
| Project lead for the print product/fax product, leading a team of 3 engineers. The print product was developed for IBM OS/2 1.3 and the PC operating system, was in turmoil. Evaluated the current PC based print product. Redesigned the product from a 3-process model and implemented a single process multithreaded system service on Windows NT 3.1. Improved performance and expanded product support. Print product communicated with the server via sockets.
Skills:C++; Visual Basic; Windows NT 3.1; Windows NT 3.51; |
| Principal Engineer |
| Tasked to fix the bugs in proprietary print server software—a serious product support problem. Fixed and quickly learned the design of the software. Analyzed the outstanding bug reports to determine commonalties. Determined root cause and re-implemented the problem areas.
Skills:C++; |
 May 1986 to Jul 1992 |
| Sr. Systems Programmer |
| Project leader for the design of a data transfer system for PC to mainframe communications. Responsible for the design and implementation of PC components for virtual disk, virtual printer, file transfer and terminal emulation over multiple connections including RS232 and Ethernet. Wrote design documents; implemented PC component software; ported workstation software to diverse operating systems; directed and assisted in design of mainframe server software; directed the formal documentation reviews of the system.
Developed network driver and session manager for the Windows 3.0 environment. Supervised the integration and debugging of a 192 PC network connected to the mainframe file server, requiring extended periods of travel.
Made numerous presentations on the system to customers, field engineers and management. Some sessions were taped for later presentation to customers and field engineers. Made visits to customer sites to resolve software problems. Supported internal users of the product.
Participated in the design of other projects including: data communications platforms; Unisys Mapper relational database system; Semantic Information Manager semantic database system.
Taught beginning and advanced C programming classes to Unisys employees. Advanced class included more advanced language techniques, and the interface to the Unix and PC operating systems.
Skills:C++; |
 Feb 1984 to Apr 1986 |
| Computer System Consultant |
| Duties included the design of software and hardware for a high speed document retrieval system for IBM PC. Drew schematics, wrote firmware, and implemented all modules for based peripheral. Designed, wire-wrapped, and programmed two prototypes of microprocessor based voice scrambler telephone. Designed, developed, and implemented embedded security adapter for Codercard's line of computer communications security products. Aided in design of other entrepreneurial projects.
Skills:C++; |
 Jun 1983 to Feb 1984 |
| Associate Engineer |
| Continued support of projects developed as an intern. Designed and implemented test software and integration of disk with Xebec S1410 disk controller and various operating systems including Apple DOS 3.3, CP/M-80, and PC-DOS l.x and 2.x. Tuned firmware to resolve mechanical problem in disk head positioning system
Skills:C++; |
| Intern |
| Implemented diagnostic software for Winchester and floppy disk controller; debugged and upgraded operational firmware for controller. Design of test equipment for hard disk drive; design and implementation of disk drive test station. Wrote firmware for disk head positioning system.
Skills:C++; |
